1. This promotion is valid from 10 May 2021.
   
2. A promo code will be sent to Customer’s welcome email upon the completion of account registration on Mayer’s E-Store (mayer.sg).
   
3. Customers are required to log into their User Account under Mayer’s E-Store and input the assigned promo code during the check-out phase to enjoy 5% discount* off his or her first purchase.
   
4. Promo code is only valid for one-time use only.
   
5. This promotion is only designated to the first purchase and exclude all other selected promotional items, spare parts, and new products (less than 3 months). It shall not be used in conjunction with other promo codes, special projects (E.g., Disney x Mayer products), and promotions.
   
6. Mayer, may at any time in its sole and absolute discretion, without giving any reason or prior notice, modify, suspend/discontinue the above Terms & Conditions, whether in part or whole. Mayer shall not be liable or responsible for any losses suffered by or caused by you or arising out of, or in connection with, or because of such modification, suspension/discontinuation to the above Terms & Conditions.

There are a few possible reasons for your promo code invalidity:

1. The items in your cart are exempted from the discount due to ongoing promotions or the item is a new product (less than 3 months).
2. You are not logged into your account.
3. You have used the promo code before.